BPO Telecaller

Dear Candidate:
We are looking for "Tamil Voice Process"
Job Description:
We are looking for enthusiastic Customer Support Executives to handle inbound voice calls from customers, resolving queries and providing excellent service.

Key Responsibilities:

Answer inbound customer calls promptly and professionally.

Resolve customer queries, complaints, and requests effectively.

Maintain accurate call records and update customer information as required.

Ensure customer satisfaction and provide appropriate solutions within timelines.

Handle different types of customer issues related to services and products.

Adhere to quality and compliance guidelines during customer interactions.

Requirements:

12th Pass / Graduate in any discipline.

Customer Support / Customer Care (Freshers welcome).

Good verbal communication skills in [Language requirements, e.g.,Tamil, English, ].

Willingness to work in a 24/7 environment (rotational shifts and rotational week-offs).

Comfortable working in a male-dominated environment (70% Male, 30% Female workforce).

Basic computer knowledge.

Preferred Skills:

Prior experience in a voice process (inbound customer support).

Strong problem-solving attitude.

Ability to handle pressure and multitask.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹11000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., GIOS INDIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 20 BPO Telecaller at GIOS INDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Rotational Shift.