BPO Telecaller

13,000 - 21,000 /month*

Fly Innovative Employment Services Private Limited

Naraina Vihar, Delhi

₹1,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Fly Innovative Employment Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹13000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Fly Innovative Employment Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 10 BPO Telecaller at Fly Innovative Employment Services Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Insurance

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 13000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Abhishek

Interview Address

Cb-335, Village - Naraina, Shaheed Udham Singh Nagar

Posted 3 days ago

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