BPO Telecaller

8,000 - 20,000 /month*

Exotica Heritage Hotels And Resorts Private Limited

Mall Road, Kanpur

₹5,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

Replies in 24hrs

20 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Exotica Heritage Hotels And Resorts Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹8000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be All Education levels and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Kanpur.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Exotica Heritage Hotels And Resorts Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 20 BPO Telecaller at Exotica Heritage Hotels And Resorts Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.