BPO Telecaller

9,000 - 12,000 /month

Ever Staffing Services

Danish Nagar, Bhopal

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at EVER STAFFING SERVICES. The role offers ₹9,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹9,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Danish Nagar, Bhopal.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 50 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this BPO Telecaller job. No prior experience is required.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Danish Nagar, Bhopal.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹9,000-₹12,000 per month. This is a Full Time job and has 50 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge

Shift

Day

Contract Job

Yes

Salary

₹ 9000 - ₹ 12000

Contact Person

Hr Priyanka jhaba

Interview Address

:EVER STAFFING SERVICES, Plot no 61, Narmadapuram Rd, Front of Bank Of Maharashtra, near Danish Nagar, Harvansh Vihar, Danish Nagar, Bagmugaliya, Bhopal, Madhya Pradesh 462026, Danish Nagar, Bhopal

Posted 10+ days ago