BPO Telecaller

We are looking for a BPO Telecaller to join our team at Debtcare Enterprises

Private Limited. This role involves handling calls, providing exceptional

customer support, and addressing queries and concerns related to

[••industry_label••]. The role offers ₹13000 - ₹15000 and a dynamic environment

with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving

approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer

satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a

fresher. You will be responsible for resolving customer complaints, offering

relevant information, and escalating complex issues to the appropriate

department when necessary. Candidates must be open to a 6 days working week

during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.