BPO Telecaller

13,000 - 16,000 /month*

Budha Fossil Fuels

Kurji, Patna

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

15 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Telecaller to join our team at Budha Fossil Fuels. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹13000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Patna.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Budha Fossil Fuels.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 15 BPO Telecaller at Budha Fossil Fuels
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Salary

₹ 13000 - ₹ 16000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Priya Kumari

Interview Address

rasmi kunj rajiv nagar road no 6 shushant singh rajput marg

Posted 10+ days ago

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Job Hai > Jobs in Patna > Customer Support / TeleCaller Jobs in Patna > BPO Telecaller