BPO Telecaller

14,500 - 15,000 /month

Bpo

Panjagutta, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

30 Openings

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Bpo. The role offers ₹14500 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹14,500-₹15,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Panjagutta, Hyderabad.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 30 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Panjagutta, Hyderabad.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹14,500-₹15,000 per month. This is a Full Time job and has 30 openings.