We are looking for a BPO Telecaller to join our team at Amazon. The role offers ₹16,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this BPO Telecaller job
Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this BPO Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this BPO Telecaller job ranges between ₹16,000-₹28,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jejuri, Pune.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Telecaller job is located in Jejuri, Pune.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹16,000-₹28,000 per month. This is a Both opportunity and has 4 openings available.
A Naukri Group company
LoginHire Local Staff
16,000 - 28,000 /month
Amazon
Jejuri, Pune
Freshers in Customer Support / TeleCaller
Full Time/Part Time
