We are looking for a BPO Telecaller to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹35,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this BPO Telecaller job
Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this BPO Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹35,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Halasur, Bangalore.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 4 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Halasur, Bangalore.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹19,000-₹35,000 per month. This is a Both job and has 4 openings.
A Naukri Group company
LoginHire Local Staff
19,000 - 35,000 /month
Amazon
Halasur, Bangalore
Freshers in Customer Support / TeleCaller
Full Time/Part Time
