BPO Telecaller

salary 15,000 - 20,000 /month
company-logo
job companyAbhishek Enterprises
job location Nirman Vihar, Delhi
job experience0 - 2 years Experience in Customer Support / TeleCaller
35 Openings
full_time Full Time
expired jobThis job is no longer accepting applications

Job Highlights

sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Abhishek Enterprises. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the DAY shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Telecaller job

  1. What is the eligibility criteria to apply for this BPO Telecaller job?
    Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this BPO Telecaller job?
    Ans: This BPO Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Telecaller job?
    Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Abhishek Enterprises.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Telecaller role?
    Ans: There is an immediate opening of 35 BPO Telecaller at Abhishek Enterprises
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Telecaller job?
    Ans: This BPO Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Domestic Calling, Query Resolution, Query Resolution

Shift

DAY

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Abhishek Kumar

Interview Address

nathu sweet sharma paint nirman vihar delhi 110092
Posted 10+ days ago
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