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Customer Support Bpo Team Leader

salary 20,000 - 23,000 /month
company-logo
job companyXtranet Bpo Private Limited
job location Maharana Pratap Nagar, Bhopal
job experience6 - 36 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

Urgent requirement for the position below:-

Team Leader – domestic process BPO.

Requirements:

• Manage and monitor a team of customer support executives.

• Achieve daily, weekly, and monthly team targets.

• Monitor team performance, productivity, and quality.

• Handle escalations and resolve customer-related issues.

• Prepare and share daily/weekly performance reports.

• Good communication and interpersonal skills.

• Strong leadership and team management skills.

• Good knowledge of MS Excel and reporting.

• Ability to handle pressure and meet targets

Qualification - graduate

Salary: 23K CTC

Shift Timing: - 9:00am-6:00pm (1-hour break)

Week off: - Rotational

National Holidays

Experience: 1–3 Years in BPO (As a Team Leader)

Contact Us-

Ritika Malviya

6263272193

Please share with the references who need a job.

Address: - XtraNet BPO Pvt Ltd Z-24 in front of vishal mega mart zone1

MP nagar bhopal

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Bpo Team Leader job

  1. What skills and experience do you need for this Customer Support Bpo Team Leader job?
    Ans : To apply for this Customer Support Bpo Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹23,000 per month in this Customer Support Bpo Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Maharana Pratap Nagar, Bhopal.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 2 vacancies for this Customer Support Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Bpo Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is Maharana Pratap Nagar, Bhopal.
  9. Who is the right fit for this Customer Support Bpo Team Leader job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Customer Support Bpo Team Leader job.
  10. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹23,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 23000

English Proficiency

Yes

Contact Person

Ritika Malviya

Interview Address

z-24, Infront of Vishal Mega Mart Zone-1 Bhopal, Maharana Pratap Nagar, Bhopal
Posted 10 hours ago
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