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Bpo Team Leader

salary 25,000 - 40,000 /month*
company-logo
job companyVizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited)
job location Koyambedu, Chennai
incentive₹10,000 incentives included
job experience1 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
इंसेंटिव्स शामिल
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

जॉब हाइलाइट्स

sales
Industry Type: Health/ Term Insurance
sales
Languages: Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही हैnavigation-arrow

जॉब डिस्क्रिप्शन

We are looking for a Bpo Team Leader to join our team at Vizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited). This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹25000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Bpo Team Leader job

  1. What is the eligibility criteria to apply for this Bpo Team Leader job?
    Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Bpo Team Leader job?
    Ans: This Bpo Team Leader job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
    Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Vizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited).
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Bpo Team Leader role?
    Ans: There is an immediate opening of 10 Bpo Team Leader at Vizza Insurance Broking Services Private Limited (vizza Insurance Broking Services Private Limited)
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Bpo Team Leader job?
    Ans: This Bpo Team Leader job has Day Shift.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 40000

Regional Languages

Tamil

English Proficiency

Yes

संपर्क व्यक्ति

Mahalskshmi

इंटरव्यू ऐड्रेस

Koyambedu
Posted 8 hours ago
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