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Customer Support Bpo Team Leader

salary 24,000 - 30,600 /month*
company-logo
job companyTiice Computer Academy Private Limited
job location Barauni, Begusarai
incentive₹3,600 incentives included
job experienceFreshers in Customer Support / TeleCaller
13 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team at Tiice Computer Academy Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 24,000 - ₹ 30,600 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Bpo Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Bpo Team Leader role.
  2. What salary is offered for this Customer Support Bpo Team Leader job?
    Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹24,000-₹30,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Barauni, Begusarai.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 13 vacancies for this Customer Support Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What does the role of Customer Support Bpo Team Leader involve?
    Ans : As a Customer Support Bpo Team Leader, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is Barauni, Begusarai.
  9. Who is the right fit for this Customer Support Bpo Team Leader job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution is the right fit for this Customer Support Bpo Team Leader job.
  10. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹24,000-₹30,500 per month. This is a Full Time job and has 13 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 24000 - ₹ 30600

Regional Languages

Hindi

Contact Person

Aman Kumar Singh
Posted 3 days ago
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