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Customer Support Bpo Team Leader

salary 25,000 - 33,000 /month*
company-logo
job companyTic Private Limited
job location Alandur, Chennai
incentive₹5,000 incentives included
job experience0 - 5 years Experience in Customer Support / TeleCaller
51 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Tic Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 25,000 - ₹ 33,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Bpo Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
    Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Customer Support Bpo Team Leader role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹25,000-₹33,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Alandur, Chennai.
  5. How many openings are available for this position?
    Ans : There are 51 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Bpo Team Leader job?
    Ans : As a Customer Support Bpo Team Leader, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Bpo Team Leader job is located in Alandur, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along with 0-5 years of experience is ideal for this Customer Support Bpo Team Leader job.
  10. Why should you apply for this Customer Support Bpo Team Leader job?
    Ans : This Customer Support Bpo Team Leader job offers a salary between ₹25,000-₹33,000 per month. This is a Full Time opportunity and has 51 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Query Resolution

Shift

Day

Contract Job

Yes

Salary

₹ 25000 - ₹ 33000

Contact Person

Sakthi

Interview Address

Chennai, guindy, Guindy, Chennai
Posted 16 hours ago
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