Bpo Team Leader

18,000 - 20,000 /month

The Pacific Consultancy Services

Scheme No. 140 Indore, Indore

2 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Post Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

📢 Job Description – Team Leader (BPO Process)

🚀 We Are Hiring: Team Leader

📍 Location: Indore

💼 Experience Required: 2–3 Years

💰 Salary: ₹18,000 – ₹20,000 per month

🎯 Key Responsibilities

Manage and lead a team of executives

Monitor daily performance and attendance

Achieve team targets and productivity goals

Guide, motivate, and support team members

Maintain discipline and a positive work environment

Prepare daily reports and coordinate with management

Resolve team queries and operational issues

Ensure quality customer interaction and process compliance

✅ Requirements

Minimum 2–3 years of experience as a Team Leader in BPO
Strong communication and leadership skills
Basic computer knowledge and reporting skills
Ability to handle pressure and manage team targets
Immediate joiners preferred

🎁 What We Offer

Attractive Salary Package
Growth Opportunities
Friendly Work Environment
Performance-Based Incentives

📞 Contact Details

Rakhi: +91 93405 91997

Priyani: +91 94799 75613

💼 Lead Today, Inspire Tomorrow!

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Bpo Team Leader job

What skills and experience do you need for this Bpo Team Leader job?
Ans : To apply for this Bpo Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹20,000 per month in this Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Scheme No. 140 Indore, Indore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Bpo Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Bpo Team Leader job is located in Scheme No. 140 Indore, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience is ideal for this Bpo Team Leader job.
Why should you apply for this Bpo Team Leader job?
Ans : This Bpo Team Leader job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.