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Customer Support Bpo Team Leader

salary 14,000 - 29,500 /month
company-logo
job companyThe Galaxy Of Electronica
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at The Galaxy Of Electronica. The role offers ₹14,000 - ₹29,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Bpo Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Bpo Team Leader role.
  2. What salary is offered for this Customer Support Bpo Team Leader job?
    Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹14,000-₹29,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Bpo Team Leader job is located in Ameerpet, Hyderabad.
  8. Why should you apply for this Customer Support Bpo Team Leader job?
    Ans : This Customer Support Bpo Team Leader job offers a salary between ₹14,000-₹29,500 per month. This is a Both opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 29500

Contact Person

Akshat
Posted 7 hours ago
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