Bpo Team Leader

The Team Leader is responsible for supervising, guiding, and supporting a team to achieve departmental goals effectively. This role requires strong leadership skills, the ability to coordinate tasks, communicate clearly, and maintain team motivation and productivity while ensuring high-quality outcomes.

Key Responsibilities:

• Lead, mentor, and motivate team members to meet performance goals and deadlines.

• Delegate tasks and responsibilities effectively to team members based on skill sets and workload.

• Monitor individual and team performance; provide feedback, coaching, and support for improvement.

• Act as the primary communication link between management and the team.

• Ensure adherence to company policies, processes, and quality standards.

• Handle escalations, resolve issues, and proactively identify process improvements.

• Support onboarding and training of new team members.

• Generate and review performance reports as required by management.

• Promote a positive, collaborative, and productive team environment.

Skills & Qualifications:

• Proven experience in a leadership or supervisory role.

• Strong interpersonal and communication skills.

• Ability to manage multiple tasks and priorities efficiently.

• Problem-solving mindset with attention to detail.

• Proficient in tools/software relevant to the team’s workflow.

• Ability to give and receive constructive feedback.

• Bachelor’s degree preferred, or equivalent experience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., THE ART OF BUSINESS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 1 Bpo Team Leader at THE ART OF BUSINESS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.