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Customer Support Bpo Team Leader

salary 20,000 - 35,000 /month*
company-logo
job companyQuickpro Solutions Private Limited
job location Pooth Kalan, Delhi
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
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Job Description

We are looking for a Bpo Team Leader to join our team at Quickpro Solutions Private Limited. The role offers ₹20,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Bpo Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Bpo Team Leader role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹35,000 per month in this Customer Support Bpo Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pooth Kalan, Delhi.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 10 vacancies for this Customer Support Bpo Team Leader role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels are eligible to apply for this Customer Support Bpo Team Leader job. No prior experience is required.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is Pooth Kalan, Delhi.
  8. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹35,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 35000

Contact Person

Vandna HR

Interview Address

NO-14KH.42/17 3RD FLOOR VILL POOTH KALAN, Pooth Kalan, Delhi
Posted 12 hours ago

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