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Customer Support Bpo Team Leader

salary 30,000 - 50,000 /month*
company-logo
job companyQuess Corp Limited
job location Prahlad Nagar, Ahmedabad
incentive₹10,000 incentives included
job experience2 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Bpo Team Leader job

  1. Who is eligible to apply for this Customer Support Bpo Team Leader job at Quess Corp Limited?
    Ans : Candidates should have a Graduate and above qualification for this Customer Support Bpo Team Leader job offered by Quess Corp Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹30,000-₹50,000 per month in this Customer Support Bpo Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Prahlad Nagar, Ahmedabad.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 2 vacancies for this Customer Support Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is Prahlad Nagar, Ahmedabad.
  8. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹30,000-₹50,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Outbound/Cold Calling, Communication Skill, Wiring, MS Excel, Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 30000 - ₹ 50000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Vaishali Shukla
Posted 10+ days ago
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