Bpo Team Leader

18,000 - 23,000 /month

Qatalys Software Technologies Private Limited

Guindy, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

30 Openings

Full Time

Job Highlights

12th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Qatalys Software Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to marketing. The role offers ₹18000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹23000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 5 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Qatalys Software Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 30 Bpo Team Leader at Qatalys Software Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Shift

Day

Salary

₹ 18000 - ₹ 23000

English Proficiency

Yes

Contact Person

Akila

Interview Address

'Siddharth', S-16, 15th Main Road, Guindy, Chennai, Tamil Nadu 600032

Posted 10+ days ago

Apply to similar jobs

Helpdesk Executive (Office)

₹ 21,800 - 36,200 per month

Eureka Outsourcing Solutions Private Limited

Guindy, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

New

23 Openings

BPO Telecaller

₹ 18,000 - 45,000 per month *

Arishtha Safety Products (india) Private Limited

Guindy, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

New

Incentives included

20 Openings

Call Centre Agent

₹ 21,800 - 39,800 per month

Finstein Advizory Service Llp

Cit Nagar East, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

New

29 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Bpo Team Leader