Bpo Team Leader

20,000 - 27,000 /month*

Pmr Enterprises And Builders

Kangeyam, Tirupur

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Tamil

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team at Pmr Enterprises And Builders. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹27,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Bpo Team Leader job

Can freshers or experienced candidates apply for this Bpo Team Leader role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Bpo Team Leader role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹27,000 per month in this Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kangeyam, Tirupur.
How many vacancies are there for this Bpo Team Leader job?
Ans : There are 25 vacancies for this Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Bpo Team Leader, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is Kangeyam, Tirupur.
Who is the right fit for this Bpo Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Bpo Team Leader job.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹27,000 per month. This is a Both job and has 25 openings.