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Customer Support Bpo Team Leader

salary 35,000 - 55,000 /month
company-logo
job companyPassion People
job location BTM 2nd Stage, Bangalore
job experience1 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Bpo Team Leader to join our team at Passion People. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 35,000 - ₹ 55,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Bpo Team Leader job

  1. Who is eligible to apply for this Customer Support Bpo Team Leader job at Passion People?
    Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Bpo Team Leader job offered by Passion People.
  2. How much can you earn in this position?
    Ans : You can earn between ₹35,000-₹55,000 per month in this Customer Support Bpo Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM 2nd Stage, Bangalore.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 5 vacancies for this Customer Support Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is BTM 2nd Stage, Bangalore.
  8. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹35,000-₹55,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Shift

Rotational

Contract Job

No

Salary

₹ 35000 - ₹ 55000

Contact Person

Saif Khan
Posted 16 hours ago
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