Bpo Team Leader

20,000 - 27,000 /month*

Minsway Solutions Private Limited

Chengalpet, Chennai

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team at Minsway Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹20000 - ₹27000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Bpo Team Leader job

What skills and experience do you need for this Bpo Team Leader job?
Ans : To apply for this Bpo Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹27,000 per month in this Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chengalpet, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Bpo Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Bpo Team Leader job is located in Chengalpet, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Bpo Team Leader job.
Why should you apply for this Bpo Team Leader job?
Ans : This Bpo Team Leader job offers a salary between ₹20,000-₹27,000 per month. This is a Full Time opportunity and has 50 openings available.