Bpo Team Leader

15,000 - 20,000 /month

Law Marshal

Press Complex, Indore

6+ months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Post Graduate and above

Males Only

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Bpo Team Leader to join our team at Law Marshal. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Bpo Team Leader job

What are the eligibility criteria for this Bpo Team Leader job?
Ans : Candidates should have a Post Graduate and above qualification with 1-7 years of experience and skills like Computer Knowledge for this Bpo Team Leader job offered by Law Marshal in Press Complex, Indore.
What salary is offered for this Bpo Team Leader job?
Ans : The salary for this Bpo Team Leader job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Press Complex, Indore.
How many vacancies are there for this Bpo Team Leader job?
Ans : There are 10 vacancies for this Bpo Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 1-7 years of experience are eligible to apply for this Bpo Team Leader role. Only male candidates are eligible.
What does the role of Bpo Team Leader involve?
Ans : As a Bpo Team Leader, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is Press Complex, Indore.
Who is the right fit for this Bpo Team Leader job?
Ans : A candidate having skills like Computer Knowledge with 1-7 years of experience is the right fit for this Bpo Team Leader job.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.