Bpo Team Leader

Team Leader

The profile of the Team Leaders should be as follows:

1.     Must be a Graduate with a UGC/AICTE approved Bachelor’s degree

2.     Able to speak, read and write in English & Hindi or regional language.

3.     Able to communicate confidently and politely with good English speaking and writing skills.

4.     Experience of at least 3 years wherein at least 1 year in a BFSI process Call Centre. For the dedicated team leader for Email, Webchat and Social media one-year experience in relevant process email/social media.

5.     Experience in coaching and developing skills of people

6.     Able to drive sales/cross sales/upselling of products and services within the teams.

7.     Effective problem-solving and decision-making skills, detailed knowledge of bank products, USP, comparison to competitors etc.

8.     Team leaders must have versant test score of 4 and above with typing test with speed of 25-30 words per minute and 85% accuracy. For the Team leader recruited for Email, Webchat and social media process, written versant test needs to be conducted with score of 60 and above and English speaking versant score of at least 5 is required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹37000 - ₹37500 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Ksvvss Technologies.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 18 Bpo Team Leader at Ksvvss Technologies
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Rotational Shift.