Bpo Team Leader

15,000 - 20,000 /month

Kamya Help Line Services Private Limited

Work from home

Freshers in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2B Sales

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Bpo Team Leader to join our team at Kamya Help Line Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Bpo Team Leader job

Can freshers or experienced candidates apply for this Bpo Team Leader role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Bpo Team Leader role.
What is the salary and job type for this role?
Ans : The salary for this Bpo Team Leader job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Bpo Team Leader job?
Ans : There are 10 vacancies for this Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Bpo Team Leader job?
Ans : As a Bpo Team Leader, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is Jintur, Parbhani.
Who is the right fit for this Bpo Team Leader job?
Ans : A candidate having skills like Domestic Calling is the right fit for this Bpo Team Leader job.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.