A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
30,000 - 38,000 /month
Jrd Engineering Solutions Private Limited
Sector 53 Gurgaon, Gurgaon
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
Drive revenue growth and operational efficiency by leading a team of sales and operations professionals. Execute the go-to-market strategy, optimize daily workflows, and ensure seamless cross-functional collaboration to maximize client satisfaction and meet aggressive quarterly targets. [1, 2, 3, 4]
Core Responsibilities
Sales Leadership: Coach and mentor sales representatives, conduct pipeline reviews, and manage quota attainment to drive new business acquisition and upselling. [1, 2, 3, 4, 5]
Operations Management: Streamline order-to-cash workflows, resolve escalated customer bottlenecks, and optimize CRM data integrity. [1]
Cross-Functional Alignment: Bridge the gap between sales, marketing, and product teams to ensure smooth campaign execution and service delivery. [1, 2]
Performance Analytics: Track key performance indicators (KPIs) such as conversion rates, customer acquisition cost (CAC), and operational turnaround time (TAT). [1]
Key Requirements
Experience: 3-5 years of combined experience in B2B/B2C sales and business operations, including at least 1 year in a supervisory role.
Technical Skills: Advanced proficiency with CRM platforms (e.g., Salesforce, HubSpot) and data visualization tools (e.g., Tableau, PowerBI).
Soft Skills: Exceptional conflict resolution, data-driven forecasting, and strategic problem-solving capabilities.
High Demand
