Customer Support Bpo Team Leader

20,000 - 45,000 /month

Gutsy Monk Securities Private Limited

Vikaspuri, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

12th Pass and above

All genders

6 days working | Day Shift

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

What qualifications and experience are required for this Customer Support Bpo Team Leader position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹20,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikaspuri, Delhi.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 10 vacancies for this Customer Support Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Vikaspuri, Delhi.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹45,000 per month. This is a Full Time job and has 10 openings.