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Customer Support Bpo Team Leader

salary 20,000 - 45,000 /month
company-logo
job companyGutsy Monk Securities Private Limited
job location Vikaspuri, Delhi
job experience1 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Bpo Team Leader job

  1. What qualifications and experience are required for this Customer Support Bpo Team Leader position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹20,000-₹45,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vikaspuri, Delhi.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 10 vacancies for this Customer Support Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is Vikaspuri, Delhi.
  8. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹45,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 45000

Contact Person

Priyanka

Interview Address

Vikaspuri, Vikaspuri, Delhi
Posted 10+ days ago
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