Customer Support Bpo Team Leader

20,000 - 30,000 /month

Good Insurance Brokers Private Limited

Anna Nagar, Chennai

3 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Bpo Team Leader to join our team at Good Insurance Brokers Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 30,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Bpo Team Leader job

What qualifications and experience are required for this Customer Support Bpo Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 3-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Nagar, Chennai.
How many vacancies are there for this Customer Support Bpo Team Leader job?
Ans : There are 2 vacancies for this Customer Support Bpo Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-7 years of experience are eligible to apply for this Customer Support Bpo Team Leader role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Bpo Team Leader position is Anna Nagar, Chennai.
What makes this Customer Support Bpo Team Leader job a good opportunity?
Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.