Bpo Team Leader

22,000 - 37,000 /month*

Easy Shopping Network

Field job

Govind Puram, Ghaziabad

₹5,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

6 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Bike, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team at Easy Shopping Network. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹22000 - ₹37000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

door to door sales and market sales expert and Good team management
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Ghaziabad.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Easy Shopping Network.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 6 Bpo Team Leader at Easy Shopping Network
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.