Bpo Team Leader

Team Leader Responsible for managing and motivating the outbound sales/recovery team to achieve targets. Monitor call quality, ensure compliance, prepare daily reports, and drive performance through coaching. Handle escalations and coordinate with management for strategy planning.

Lead and manage a team of outbound calling agents (sales/recovery/support).

Set daily, weekly, and monthly targets for the team.

Monitor live calls, provide feedback, and ensure quality assurance.

Train, coach, and motivate team members to improve performance.

Track team KPIs and prepare performance reports.

Handle customer escalations and resolve complex queries.

Ensure compliance with company policies and regulatory guidelines.

Coordinate with internal departments for smooth operations.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Belgaum.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., DEBTNOVA SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 1 Bpo Team Leader at DEBTNOVA SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.