Job Description – Call Center Team Lead (Inside Sales / Tele sales)
Location: Pune, Bavdhan
Department: Sales
Experience: 3–8 years
Role Overview
We are looking for a high-performance, target-driven Call Center Team Lead who can manage and motivate a team of 8–15 tele callers, drive daily conversions, and run the entire sales funnel using CRM tools.
Must-Have Skills & Experience
1. Industry Background (Any of these):
NBFC / BFSI
EdTech
Insurance
Real Estate
BPO Outbound Sales
2. Role Experience
3–8 years total experience
At least 2+ years as Team Lead handling telecallers
Must have driven monthly sales targets
3. Technical Competence
Hands-on with CRM tools (LeadSquared preferred)
Strong with funnel metrics & sales analytics
Good Excel / MIS skills
4. Behavioural Traits
High energy, hustle mindset
Target-oriented
Strong ownership
Excellent communication