Bpo Team Leader

Job Title: Team Leader – Telecalling

Location: Delhi (Work from Office)
Company: Anytime Invest Services Pvt. Ltd.
Salary: ₹30,000 – ₹45,000 per month + Lucrative Incentives
Job Type: Full-Time
Experience: 2–4 years
Education: Graduate (Bachelor’s degree preferred)

About the Company

Anytime Invest Services Pvt. Ltd. is a rapidly growing organization in the financial services sector, offering reliable and customized investment solutions to a wide client base.
We are seeking a motivated and experienced Team Leader – Telecalling to manage our telecalling team, drive performance, and contribute to overall business growth.

Key Responsibilities

• Lead, mentor, and motivate a team of telecallers to achieve daily, weekly, and monthly sales/lead generation targets.

• Monitor team performance and ensure high-quality calls, productivity, and conversion rates.

• Handle escalated client queries and ensure timely, professional resolutions.

• Set clear performance goals and conduct regular coaching sessions for team members.

• Maintain and update performance reports (daily/weekly/monthly) for management review.

• Collaborate with internal departments to ensure smooth operations and client satisfaction.

• Identify process gaps and suggest actionable improvements to increase efficiency.

• Ensure compliance with company policies, data protection, and quality standards.

Candidate Requirements

• Education: Minimum Graduate (Bachelor’s degree preferred).

• Experience: 2–4 years in telecalling, telesales, or customer service, with at least some team-handling exposure.

• Skills & Competencies:

• Excellent communication and persuasive skills in Hindi (basic English proficiency required).

• Strong leadership and team management abilities.

• Good knowledge of MS Excel, Google Sheets, and CRM tools.

• Proven ability to achieve and exceed team targets.

• Positive attitude, multitasking ability, and resilience under pressure.

Perks and Benefits

• Fixed Salary: ₹30,000 – ₹45,000 per month (based on experience).

• Attractive performance-based incentives.

• Leadership development and skill enhancement programs.

• Supportive, fast-paced, and growth-oriented work culture.

• Clear career progression opportunities within the company.

• Prime office location in Delhi.

Why Join Us

Join a dynamic and growing organization where your leadership and performance will directly drive success.
At Anytime Invest Services Pvt. Ltd., we value initiative, teamwork, and dedication — giving you the opportunity to build a rewarding and long-term career in the financial services industry.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹55000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Anytime Invest Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 2 Bpo Team Leader at Anytime Invest Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.