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Customer Support Bpo Team Leader

salary 50,000 - 50,000 /month
company-logo
job companyAccenture
job location Koramangala, Bangalore
job experience2 - 6 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab

Job Description

We are looking for a Bpo Team Leader to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹70,000 - ₹75,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 2 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Customer Support Bpo Team Leader job

  1. What qualifications and experience are required for this Customer Support Bpo Team Leader position?
    Ans : Candidates should have a Graduate and above qualification with 2-6 years of experience and skills like International Calling.
  2. What is the salary and job type for this role?
    Ans : The salary is ₹50,000 per month for this Full Time role.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Bpo Team Leader job?
    Ans : As a Customer Support Bpo Team Leader, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Bpo Team Leader job is located in Koramangala, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling along with 2-6 years of experience is ideal for this Customer Support Bpo Team Leader job.
  10. Why should you apply for this Customer Support Bpo Team Leader job?
    Ans : This Customer Support Bpo Team Leader job offers a salary of ₹50,000 per month. This is a Full Time opportunity and has 10 opening available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 70000 - ₹ 75000

Contact Person

Nazia Burhan

Interview Address

BTM, BTM 2nd Stage, Bangalore
Posted 4 days ago
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