We are looking for a Bpo Team Leader to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹70,000 - ₹75,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.
More about this Customer Support Bpo Team Leader job
What qualifications and experience are required for this Customer Support Bpo Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 2-6 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary is ₹50,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Bpo Team Leader job?
Ans : As a Customer Support Bpo Team Leader, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Bpo Team Leader job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 2-6 years of experience is ideal for this Customer Support Bpo Team Leader job.
Why should you apply for this Customer Support Bpo Team Leader job?
Ans : This Customer Support Bpo Team Leader job offers a salary of ₹50,000 per month. This is a Full Time opportunity and has 10 opening available.