BPO Non Voice Process

20,000 - 29,000 /month*

Knack Global

Sitapura Industrial Area, Jaipur

₹5,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, PF, Medical Benefits

Job Description

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title

Process Associate

Job Location

Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities:

If Required make outbound calls to US insurance companies to check claim status
Handle denials management and patient eligibility verification
Perform insurance follow-ups to ensure timely claim resolution
Ensure adherence to defined productivity and quality standards
Maintain accurate documentation and follow compliance guidelines
Meet daily and monthly performance targets within stipulated timelines

Work Details & Benefits

5 days working (Saturday & Sunday off)
Night shifts (US healthcare process)
Cab facility (as per company policy)
Meal facility
Competitive salary – best as per company standards
Opportunity to work with a stable organization and global healthcare clients
Candidate Requirements / Qualifications / Skills

Educational Qualification:

Graduates from any discipline
12th Pass candidates may also be considered with 6 months to 1 year of experience
Not Considering:
- B.Tech pursuing candidates
- B. Pharmacy pursuing candidates
  Skills & Competencies:

Good command over English (spoken and written)
Willingness to work in night shifts
Strong analytical and problem-solving skills
Computer proficiency with basic applications
Good listening and comprehension skills
Ability to work in a process-driven environment

Experience:

Freshers are welcome to apply

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this BPO Non Voice Process job

What are the eligibility criteria for this BPO Non Voice Process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this BPO Non Voice Process job offered by Knack Global in Sitapura Industrial Area, Jaipur.
What salary is offered for this BPO Non Voice Process job?
Ans : The salary for this BPO Non Voice Process job ranges between ₹20,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Non Voice Process job is located in Sitapura Industrial Area, Jaipur.
Why should you apply for this BPO Non Voice Process job?
Ans : This BPO Non Voice Process job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 99 openings available.