BPO Non Voice Process Executive

26,500 - 28,599 /month

Yes Madam

Ambience, Gurgaon

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at YES MADAM. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹26,500 - ₹28,599 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

What skills and experience do you need for this BPO Non Voice Process Executive job?
Ans : To apply for this BPO Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along.
How much can you earn in this position?
Ans : You can earn between ₹26,500-₹28,500 per month in this BPO Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambience, Gurgaon.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 10 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Non Voice Process Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Ambience, Gurgaon.
Who is the right fit for this BPO Non Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling is the right fit for this BPO Non Voice Process Executive job.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹26,500-₹28,500 per month. This is a Full Time job and has 10 openings.