Domestic Non Voice Process
Role: Customer Support
Shift: 7AM-12AM window in that candidate will get any 9 hrs. (Rotational Shift)
Location: Ambattur Chennai
Qualification: Any Degree (UG & PG both can apply)
Experience: Min 1 yr in any BPO (Mandatory)
Salary: 21 CTC and 17 TH
Roles and Responsibilities:
Handle customer queries via email, chat, and web chat platforms.
Provide timely and effective solutions to customers' issues.
English Chat support.
Desired Candidate Profile:
1-2 years of experience in non-voice processes such as email support or chat processing.
Good communication skills in English (Oral & written)
Should have basic knowledge about telecom process.
Should have typing skill.
Should have knowledge to draft mail.