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Customer Support BPO Non Voice Process Executive

salary 18,000 - 29,000 /month
company-logo
job companyThe Galaxy Of Electronica
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a BPO Non Voice Process Executive to join our team at The Galaxy Of Electronica. The role offers ₹18,000 - ₹29,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support BPO Non Voice Process Executive role.
  2. What salary is offered for this Customer Support BPO Non Voice Process Executive job?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹18,000-₹29,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
    Ans : There are 2 vacancies for this Customer Support BPO Non Voice Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Ameerpet, Hyderabad.
  8. What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
    Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹18,000-₹29,000 per month. This is a Both job and has 2 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 29000

Contact Person

Ajju Sharma
Posted 3 hours ago

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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > BPO Non Voice Process Executive