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Customer Support BPO Non Voice Process Executive

salary 10,000 - 25,000 /month
company-logo
job companyThe Galaxy Of Electronica
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at The Galaxy Of Electronica. The role offers ₹10,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support BPO Non Voice Process Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Support BPO Non Voice Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support BPO Non Voice Process Executive job is located in Ameerpet, Hyderabad.
  8. Why should you apply for this Customer Support BPO Non Voice Process Executive job?
    Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹10,000-₹25,000 per month. This is a Both opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 25000

Contact Person

Akshat
Posted 6 hours ago
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