BPO Non Voice Process Executive

19,000 - 32,000 /month

Teconica Solutions Llp

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Work From Home

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Flexible Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Teconica Solutions Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹19,000 - ₹32,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Non Voice Process Executive job

What skills and experience do you need for this BPO Non Voice Process Executive job?
Ans : To apply for this BPO Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this BPO Non Voice Process Executive job?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹19,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What does the role of BPO Non Voice Process Executive involve?
Ans : As a BPO Non Voice Process Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Non Voice Process Executive job is located in New Uttam Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this BPO Non Voice Process Executive job.
Why should you apply for this BPO Non Voice Process Executive job?
Ans : This BPO Non Voice Process Executive job offers a salary between ₹19,000-₹32,000 per month. This is a Both opportunity and has 5 openings available.