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Customer Support BPO Non Voice Process Executive

salary 20,000 - 35,000 /month
company-logo
job companyPassion People
job location Electronic City, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
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Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Passion People. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 20,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support BPO Non Voice Process Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹20,000-₹35,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Electronic City, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
    Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support BPO Non Voice Process Executive job is located in Electronic City, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling along with 0-3 years of experience is ideal for this Customer Support BPO Non Voice Process Executive job.
  10. Why should you apply for this Customer Support BPO Non Voice Process Executive job?
    Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 35000

Regional Languages

Hindi

Contact Person

Mehek saba

Interview Address

1421, HBR Layout, HBR Layout, Bangalore
Posted 4 hours ago

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