BPO Non Voice Process Executive

17,500 - 38,500 /month

Nuvella Services Private Limited

Narsingi, Hyderabad

Freshers in Customer Support / TeleCaller

3 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17,500 - ₹38,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Age Limit : 18-29years

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

What skills and experience do you need for this BPO Non Voice Process Executive job?
Ans : To apply for this BPO Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along.
How much can you earn in this position?
Ans : You can earn between ₹17,500-₹38,500 per month in this BPO Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Narsingi, Hyderabad.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Non Voice Process Executive, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This BPO Non Voice Process Executive job is located in Narsingi, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along is ideal for this BPO Non Voice Process Executive job.
Why should you apply for this BPO Non Voice Process Executive job?
Ans : This BPO Non Voice Process Executive job offers a salary between ₹17,500-₹38,500 per month. This is a Both opportunity and has 3 openings available.