Customer Support BPO Non Voice Process Executive

15,000 - 20,000 /month

Naz V Hr Solutions

Royapettah, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi, Malayalam

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Naz V Hr Solutions. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

contact

9342447066

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

What are the eligibility criteria for this Customer Support BPO Non Voice Process Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge for this Customer Support BPO Non Voice Process Executive job offered by Naz V Hr Solutions in Royapettah, Chennai.
What salary is offered for this Customer Support BPO Non Voice Process Executive job?
Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Royapettah, Chennai.
How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
Ans : There are 10 vacancies for this Customer Support BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
What does the role of Customer Support BPO Non Voice Process Executive involve?
Ans : As a Customer Support BPO Non Voice Process Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Royapettah, Chennai.
Who is the right fit for this Customer Support BPO Non Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Customer Support BPO Non Voice Process Executive job.
What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 10 openings.