BPO Non Voice Process Executive

16,580 - 23,568 /month

Nath Enterprises

Moshi, Pune

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Healthcare

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Nath Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 16,580 - ₹ 23,568 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this BPO Non Voice Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,500-₹23,500 per month in this BPO Non Voice Process Executive position.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Moshi, Pune.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Non Voice Process Executive job is located in Moshi, Pune.
Why should you apply for this BPO Non Voice Process Executive job?
Ans : This BPO Non Voice Process Executive job offers a salary between ₹16,500-₹23,500 per month. This is a Full Time opportunity and has 5 openings available.