BPO Non Voice Process Executive

A BPO Non-Voice Job involves customer support and backend tasks via email, chat, social media, or data entry, focusing on written communication, accuracy, and system navigation rather than phone calls, requiring strong typing, problem-solving, and technical skills to resolve issues, process requests, and manage data for clients. 

Core Responsibilities

• Customer Interaction: Responding to inquiries, complaints, and requests via email, live chat, or social media.

• Data Management: Performing data entry, processing transactions, and updating customer records accurately.

• Issue Resolution: Troubleshooting problems and providing solutions without direct voice communication.

• Backend Support: Handling various administrative and technical tasks, sometimes involving KPO (Knowledge Process Outsourcing) functions. 

Key Skills & Requirements

• Written Communication: Excellent grammar, spelling, and clarity in English (or other required languages).

• Computer Proficiency: Skillful use of various software, CRM systems, and typing speed.

• Attention to Detail: Ensuring accuracy in data and information.

• Problem-Solving: Ability to analyze issues and provide effective resolutions. 

Typical Channels Used

• Email Support

• Live Chat Support

• Social Media Support

• Online Ticketing Systems 

• Age criteria -18 to 29

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Non Voice Process Executive job

1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹36000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Meesho.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Non Voice Process Executive role?
   Ans: There is an immediate opening of 5 BPO Non Voice Process Executive at Meesho
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job has Day Shift.