BPO Non Voice Process Executive

20,000 - 29,000 /month*

Knack Global

Sitapura Industrial Area, Jaipur

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, PF, Medical Benefits

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Knack Global to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20000 - ₹29000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this BPO Non Voice Process Executive job

What are the eligibility criteria for this BPO Non Voice Process Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Non-voice/Chat Process for this BPO Non Voice Process Executive job offered by Knack Global in Sitapura Industrial Area, Jaipur.
What salary is offered for this BPO Non Voice Process Executive job?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹20,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 99 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What does the role of BPO Non Voice Process Executive involve?
Ans : As a BPO Non Voice Process Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Sitapura Industrial Area, Jaipur.
Who is the right fit for this BPO Non Voice Process Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-2 years of experience is the right fit for this BPO Non Voice Process Executive job.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹20,000-₹29,000 per month. This is a Full Time job and has 99 openings.