BPO Non Voice Process Executive

20,000 - 29,000 /month*

Knack Global

Sitapura Industrial Area, Jaipur

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Incentives included

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, PF, Medical Benefits

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Knack Global. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹29000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this BPO Non Voice Process Executive job

What are the eligibility criteria for this BPO Non Voice Process Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Non-voice/Chat Process for this BPO Non Voice Process Executive job offered by Knack Global in Sitapura Industrial Area, Jaipur.
What salary is offered for this BPO Non Voice Process Executive job?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹20,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 99 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What does the role of BPO Non Voice Process Executive involve?
Ans : As a BPO Non Voice Process Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Sitapura Industrial Area, Jaipur.
Who is the right fit for this BPO Non Voice Process Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-2 years of experience is the right fit for this BPO Non Voice Process Executive job.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹20,000-₹29,000 per month. This is a Full Time job and has 99 openings.