BPO Non Voice Process Executive

15,000 - 17,500 /month*

Jnana India Global Business Solutions Private Limited

Vijay Nagar, Bangalore

₹1,500 incentives included

Freshers in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Real Estate

Diploma and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Jnana India Global Business Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹15,000 - ₹17,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have a Diploma and above qualification can apply for this BPO Non Voice Process Executive role.
What salary is offered for this BPO Non Voice Process Executive job?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹15,000-₹17,500 per month.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What does the role of BPO Non Voice Process Executive involve?
Ans : As a BPO Non Voice Process Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Non Voice Process Executive job is located in Vijay Nagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this BPO Non Voice Process Executive job.
Why should you apply for this BPO Non Voice Process Executive job?
Ans : This BPO Non Voice Process Executive job offers a salary between ₹15,000-₹17,500 per month. This is a Full Time opportunity and has 25 openings available.