Customer Support BPO Non Voice Process Executive

12,000 - 17,000 /month

Impact Infotech Private Limited

Chennai Central R.S, Chennai

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at ACCENTURE . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹12,000 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support BPO Non Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹12,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support BPO Non Voice Process Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chennai Central R.S, Chennai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support BPO Non Voice Process Executive job is located in Chennai Central R.S, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along is ideal for this Customer Support BPO Non Voice Process Executive job.
Why should you apply for this Customer Support BPO Non Voice Process Executive job?
Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹12,000-₹17,000 per month. This is a Full Time opportunity and has 25 openings available.