BPO Non Voice Process Executive

15,700 - 18,500 /month

Digitech Call System Private Limited

Silk Board, Bangalore

Freshers in Customer Support / TeleCaller

40 Openings

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Mervice Infotech Pvt Ltd. The role offers ₹15700 - ₹18500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15500 - ₹18500 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Digitech Call System Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Non Voice Process Executive role?
Ans: There is an immediate opening of 40 BPO Non Voice Process Executive at Digitech Call System Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Insurance

Skills Required

Query Resolution, Non-voice/Chat Process

Shift

Day

Salary

₹ 15700 - ₹ 18500

Regional Languages

Kannada, Tamil

English Proficiency

Yes

Contact Person

Saraswathi

Interview Address

Zed pentagon building ground floor, behind the bommanahalli metro station Garebhavipalya

Posted 7 hours ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > BPO Non Voice Process Executive